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FAQS

What is GPL software?

GPL software, or General Public License software, is a type of open-source software that gives you the freedom to run, study, share, and modify the software. It promotes transparency and community collaboration.

GPL software, or General Public License software, is a type of open-source software that gives you the freedom to run, study, share, and modify the software. It promotes transparency and community collaboration.

DIGIMEND offers expertise in helping you find the right GPL software for your requirements. We provide reliable installation services and can offer guidance and basic support to get you started effectively.

Yes, DIGIMEND provides support for the GPL software we help you install. This typically includes assistance with the initial installation process and basic troubleshooting to ensure you can start using the software smoothly.

We strive to provide you with the latest stable versions of GPL software from reputable sources. While the security of open-source software often relies on community vigilance, we ensure the versions we offer are generally considered secure.

Absolutely! Our team has experience with various GPL software options and can discuss your specific requirements to recommend the best solutions for your individual or business needs.

What kind of software installation services do you offer?

DIGIMEND offers installation services for a range of software, including the GPL software we recommend and some other types of software as per your needs.

Our software installation service typically includes the proper setup and configuration of the software on your system, ensuring it runs correctly. We also perform basic testing to confirm functionality.

The duration of the installation process can vary depending on the software and your system specifications. However, we aim to complete most installations efficiently, usually within a reasonable timeframe that we can discuss with you beforehand.

We strive for a smooth installation process. We typically offer a short period of post-installation support to address any immediate issues you might encounter.

Our experienced technicians follow best practices for software installation, ensuring compatibility and proper configuration to minimize errors.

We prioritize your system’s security during installation. We ensure that the software sources are reliable and take precautions to avoid any potential security risks during the process.

What types of hardware products do you offer?
DIGIMEND offers a selection of hardware products at reasonable prices. This may include components like computer peripherals, networking devices, etc. Please check our product catalog or contact us for the current list.
Yes, DIGIMEND is committed to providing new and genuine hardware products to our customers.
Warranty terms may vary depending on the specific hardware product. Please refer to the product description or contact us for warranty information.
We aim to offer hardware products that are compatible with the software solutions we provide. Our team can help you choose hardware that works well with your software needs.
You can find detailed specifications and pricing for our hardware products in our online catalog or by contacting us directly through our website or other contact methods for the latest upto date pricing.
Why are your prices reasonable?
DIGIMEND believes in providing value for money. We strive to keep our prices competitive and affordable, especially considering the needs of individuals and small businesses in India.
We accept various payment methods, including online payments, bank transfers, etc. Please check our payment options during the checkout process or contact us for more details.
We may occasionally offer discounts or special promotions. Please check our website or contact us to inquire about any current offers.
How can I be sure that the software I get from DIGIMEND is safe to use?
For GPL software, we source from reputable communities and ensure proper installation. We are committed to providing you with software that is safe and functional for your needs.
Customer satisfaction is our priority at DIGIMEND. We strive to provide excellent service, reliable products, and helpful support to ensure you have a positive experience with us.
How can I contact DIGIMEND for inquiries or support?
You can contact us through the contact form on our website, via email at support@digimend.in or by phone at 9167575557
Our regular business hours are 09:00 AM To 09:00 PM. You can also contact us anytime via whatsapp for swift response.

We currently do not own a walk in store, We do provide pickup and drop off service at few destinations as per the customer needs.

What exactly is "Third-party Sourced software" that DIGIMEND offers?
At DIGIMEND, we understand the financial constraints many face when it comes to accessing premium software. “Third-party Sourced software” refers to versions where licensing restrictions have been removed by sources other than the original developers, aiming to provide access to these tools at a more affordable price point for those who might otherwise be unable to afford them.
We are aware of the risks associated with software from third-party sources, particularly malware. Our aim is to offer a safer alternative within the context of high software prices, by carefully selecting and preparing this software that we strive to be free from viruses and other harmful content.
We take the safety of our users very seriously. We employ rigorous scanning processes using multiple reputable antivirus and anti-malware programs. Our technical team also performs manual checks to the best of our ability to ensure the software is clean at the time of distribution.
Our support for Third-party Sourced software is primarily focused on assisting with the initial installation process. Due to the nature of this type of software, our ability to provide extensive ongoing technical support may be limited.
Generally, software from third-party sources does not receive official updates. We may occasionally offer newer versions as they become available, which will undergo our safety checks.
It’s important to be aware that using software from third-party sources where licensing restrictions have been removed may have legal implications as it typically violates software licensing terms and copyright laws. Our services are intended for those facing significant affordability challenges.
Please contact our support team, and we will do our best to assist you with any installation-related issues. However, please understand the limitations of support for this type of software.
Our primary focus is on providing software from third-party sources that we strive to be free from malware. We understand the dangers of downloading from untrusted sources and aim to offer a safer option within this specific context.